Refund policy

Cancellation and Refund:

• Our products are made-to-order, hence no cancellations or returns will be possible against any orders.

Return and Exchange policy:

• Please get in touch with our team at customercare@lovealot.in within 5 days of receiving the item.
• All the exchanges will go through a quality check by our team to ensure hygiene standards of our products. The exchange will be further processed or declined based on the quality check.
• We do not accept a return in circumstances wherein the product is used or damaged.
• We will process the exchange within 7-10 business days on receiving the returned item.
• Exchange on the same product can be done only once for sizing.
• All exchanges are subject to availability. Incase the size you need is out of stock we will issue you a credit valid till 3 months from the date of issue.
• Incase you receive a defective product, reach out to us on customercare@lovealot.in and we will get back to you with 24 hours